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Madhar Sha Customer Intelligence

A Phase 1 preview of customer intelligence for a retail showroom. It turns camera views of the shop floor into a short report the owner can act on: when the shop is actually busy, which sections hold shoppers, and where they wait with nobody serving them.

Area
Retail · Vision
Stack
Computer vision, static Next.js build
Links
Live demo
Madhar Sha customer intelligence dashboard: yesterday at a glance with visitors, busiest hour, section dwell time and unstaffed time, above a bar chart of people at the counter by hour
Phase 1 preview. Figures are illustrative until it is connected to the showroom's cameras.

Problem

A shop owner can see the floor but not the pattern. The owner places staff from experience, without data on when shoppers actually arrive; some sections hold attention much longer than others, and shoppers can stand in a section with nobody nearby while staff are pulled to the till.

Users

The owner and floor managers of the Madhar Sha showroom.

Constraints

  • The preview is not yet connected to the showroom's own cameras, so every figure shown is illustrative.
  • Until then, the footage and annotations come from public datasets: CARR (Customer Activity Recognition in Retail, CC BY 4.0) and retail_gaze.
  • The readers are shop staff with no analytics background.

What I built

A static dashboard with a "yesterday at a glance" summary (visitors, fullest moment, typical stop in a section) and insight cards for the busiest hour, the section that holds shoppers longest, time a section had shoppers but no staff, and billing-counter pressure by hour.

Metrics

No real metrics yet. The preview's figures are illustrative.

Trade-offs I made

  • Every number comes with advice.Each one has a sentence saying what to do, such as putting the most knowledgeable staff near the section shoppers linger in.
  • Demo figures are labelled.The preview states that its figures are illustrative until the showroom's cameras are connected.

What I'd do next

  • Connect the pipeline to the showroom's own cameras so the figures are real.